Terms and Conditions - PAC
Select Page

Shortcodes Ultimate

Terms and Conditions




What’s in these terms?

These terms tell you the rules for using our website [our site] and the terms that would apply to the placement of an order of products through our site. No other terms are implied by trade, custom, practice or course of dealing.

Who we are and how to contact us

www.pac.com.cy is a site operated by P.A.C CHARALAMBOUS & SON LIMITED (“we” or “us”). We are registered in Cyprus under company number HE99419 and have our registered office at 2 Apostolou Petrou Street, Strovolos, 2049, Nicosia, Cyprus. Our VAT number is 10099419 S

We are a wholesale, importing and distribution company.

We are a private limited liability company.

To contact us, please email at info@pac.com.cy or telephone on 0035722320087.

By using our site you accept these terms.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you.

These terms of use refer to the following additional terms, which also apply to your use of our site:

  1. our Privacy Policy https://pac.com.cy/privacy-policy/, which sets out information as to how we may use your personal information; and
  2. our Cookie Policy https://pac.com.cy/cookie-policy, which sets out information about the cookies on our site.

We may make changes to these terms.

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may update and change our site from time to time to reflect changes to our products, prices, our users’ needs and our business priorities.

We may suspend or withdraw our site.

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


In order to place an order on our site, you will have to register.

In order to register you must:

  1. complete the registration process by following the link [LINK] and create an account;
  2. agree to these terms of using this site, our Privacy Policy and Cookie Policy; and
  3. provide true, complete, and up-to-date contact information.

By using our site, you represent and warrant that you meet all the requirements listed above, and that you will not use our site in a way that violates any laws or regulations.

We may refuse service, close accounts of any users, and change eligibility requirements at any time.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our registration and/or security procedures, you must treat such information as confidential. You must not disclose it to any third party.

You are responsible for keeping your username and password confidential. You’re also responsible for any account that you have access to, whether or not you authorised the use.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at info@pac.com.cy or telephone on 0035722320087.

We are not responsible for any losses due to stolen or hacked passwords and you shall indemnify us in full against all actual or contingent losses, damages, costs (including legal costs) that may arise directly or indirectly from any unauthorised use of your account resulting from stolen or hacked passwords.

You can review the personal information you have provided to us and make any desired changes to such information, or to the settings, at any time by logging in to your account on our site.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these terms and conditions or any other applicable guidelines or policies.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Use of our site

You agree that:

  1. you may only use our site to make legitimate enquiries and/or place orders of our products;
  2. you will not make speculative, false or fraudulent orders. If we are reasonably of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities. You shall also indemnify us in full against all actual or contingent losses, damages, costs (including legal costs) that may arise directly or indirectly from any such speculative, false or fraudulent order.

You undertake to provide correct and accurate email, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary for processing your order or as set out in our Privacy Policy.

If you do not give us all the information that we need, we may not be able to process your order.

By placing an order through the site you warrant that:

  1. you are at least 18 years old;
  2. you are legally capable of entering into binding contracts; and
  3. that you are a business customer and not a consumer.

Do not rely on information on this site

The content on our site is only indicative and is provided for general information only. It is not intended to amount to advice, a statement or representation on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied that the content on our site is accurate, complete or up to date.

We are not the manufacturer of the products sold on our website. Whilst we work to ensure that product information on our website is correct, actual product packaging and materials may contain more and different information to that displayed on our site. Colours may also differ. All information about the products on our site is provided for information purposes only. We recommend that you do not rely on the information presented on our site. Please always read labels, warnings and directions provided with the product before use. Mention of any other organisation or website does not imply approval or warranty as to their standing or capability.

We do not accept liability for inaccuracies or misstatements about products by manufacturers or other third parties. Neither we nor any of our directors, employees or other representatives will be liable for damages, liabilities of losses arising from the use or in connection with the use of the products. This does not affect your statutory rights.

The confirmation of placement of an order through our site does not amount to a confirmation of availability of the products or accuracy or validity of the prices displayed on our site. As we process your order, we will inform you by email or by telephone as soon as possible if any products in you order turn out to be unavailable so that you can revise your order accordingly.

Prices listed on our website can be changed at any time without any notice.

No representation or warranty shall be deemed to be made in respect of the products available on our site.

No Contract

The information set out in these terms and the content of this site do not constitute an offer for sale but rather an invitation to treat. By placing an order you make an offer to purchase the products, which we may at our discretion accept. Subject to availability we will communicate our acceptance to you by e-mail, fax or telephone.

No contract in respect of any products shall exist or be entered into between you and us until your order has been formally accepted by us.

In order to place an order, you will be required to register on our site. You will then need to follow the process and press the “Place Order” button to place the order. After this, you will receive an email from us acknowledging that we have received your order (“Order Confirmation Email”). Please note that this does not mean that your order has been accepted or that a contract has been formed.

We shall contact you separately, and within 5 business days of transmission of the Order Confirmation Email, either by email, fax or telephone to confirm whether your order has been accepted in part or in full and provide you with further details regarding the final cost and estimated delivery time for your order (“Acceptance”).

Should you wish to cancel your order at any time prior to or within 5 business days after receipt of the Order Confirmation Email or at any time prior to Acceptance, please contact us at info@pac.com.cy or telephone on 0035722320087.

Once Acceptance has taken place, you shall not be able to cancel your order or terminate the contract entered into with us and you shall be bound to proceed to payment for the relevant products for which Acceptance has taken place.

Whilst we will make our best efforts to always process all the orders, there may be circumstances that we may need to refuse to process an order at any time. We reserve the right to cancel any order for whatsoever reason if we feel it is reasonable to do so. Such instances would be, for example, if an incorrect price had been listed on our site. The error may be identified after transmission of the Order Confirmation Email. At the point of identification of the error we may cancel your order in writing within 24 hours.  We will not be liable to you or any other third party by reason of our withdrawal of the product from our site or refusal of processing your order.

All orders for products are subject to availability and in this regard, in the event of supply shortages or because a product is not available for whatever reason, we reserve the right to give you information about substitute products available on our site which you can order, however this shall not amount to a representation, warranty or recommendation about the product’s quality, suitability for your purposes or capability to act as a substitute of the product you originally wanted to order.

Prohibited uses

You may use our site only for lawful purposes.  You may not use our site:

  1. in any way that breaches any applicable local, national or international law or regulation;
  2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  3. to send, knowingly receive, upload, download, use or re-use any material which does not comply with these terms.
  4. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
  5. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  1. not to reproduce, duplicate, copy or re-sell any part of our site in contravention of these terms;
  2. not to access without authority, interfere with, damage or disrupt:
    1. any part of our site;
    2. any equipment or network on which our site is stored;
    3. any software used in the provision of our site; or
    4. any equipment or network or software owned or used by any third party.

Breach of these terms

When we consider that a breach of these terms has occurred, we may take such action as we deem appropriate.

Failure to comply with these terms constitutes a material breach upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  1. immediate, temporary or permanent withdrawal of your right to use our site;
  2. issue of a warning to you;
  3. legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  4. further legal action against you; and/or
  5. disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of these terms. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Our responsibility for loss or damage suffered by you from using our site or products

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or wilful misconduct. We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

Our total liability in contract, tort or otherwise, (including negligence or breach of statutory duty), misrepresentation or restitution or otherwise, arising in relation to the performance or contemplated performance of any contract shall be limited to the contract price.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the:

  1. use of, or inability to use, our site; or
  2. use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

  1. loss of profits, sales, business, or revenue;
  2. business interruption;
  3. loss of anticipated savings;
  4. loss of business opportunity, goodwill or reputation; or
  5. any indirect or consequential loss or damage.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy [ADD LINK]

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may not link our site to any website whether it is owned by you or not.

You must not establish any link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

Intellectual Property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied on our site shall remain at all times vested in us or in our licensors. This does not prevent you using this site to the extent necessary to make a copy of any order details.

Written Communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site you accept that communication with us will be mainly electronic (email) or telephone. We will contact you by email or telephone or provide you with information by posting on our site. For contractual purposes you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically and via telephone are in compliance with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Which country’s laws apply to any disputes?

These terms of use, their subject matter and their formation (and any contractual or non-contractual disputes or claims) are governed by the law of Cyprus. We both agree to the exclusive jurisdiction of the courts of Cyprus.